North Bay ENT & Audiology Division treats hearing and balance disorders. We also evaluate, recommend, and issue hearing aids tailored to each patient.





Whether you’re experiencing a stuffy nose or a persistent mouth sore, you can rely on our proven years of experience to bring you relief.

A good, deep breath starts with a clear nose and mouth. Whether you’re experiencing a stuffy nose or a persistent mouth sore, you can rely on our proven years of experience to bring you relief.


Hearing impairment affects more than just your ability to hear — it affects your quality of life. North Bay ENT & Audiology stresses the importance of an accurate and timely hearing test are key to prevention, but it’s important to seek immediate medical help if injury occurs.

Though the common misconception about tinnitus is that it’s a disease, tinnitus is actually a medical condition characterized by persistent ringing in one or both ears that can only be heard by the affected individual.

According to the National Institutes of Health, dizziness will occur in 70 percent of Americans at some point in their lives.

Early identification and treatment of hearing loss in children can lessen the negative impacts it will have on a child’s development.

Earwax, that yellowish-brown substance produced by the glands of the external ear, may conjure the ick factor for many people, but it actually serves a pretty important purpose.


Hearing sounds is an important and powerful part of our experience. It helps create everlasting memories, evokes unforgettable moments in our lives, and can even keep us safe by helping us understand where sounds are coming from. A favorite song, the voice of a loved one, and the inimitable crunch of fall leaves under our feet — they all have the power to take us somewhere. Hearing is central to our lives in a way no other sense could ever be. At our practice we want to do more than help you tap into your favorite memories — we want to take you to a place where you can create new ones. So what sounds are central to your life? Are they ones that come from having dinner with loved ones at a bustling restaurant? Watching the big game on TV with your best buddies? Listening to your grandchildren’s voices on the phone or during a video call? Whatever they might be, we’ll strive to get you there, because better is a place we can go — together.

Hearing Aid Styles

Our discreet invisible-in-canal hearing aid offers a secure fit and advanced noise-processing technology, making it ideal for life on the go.

Sleek and subtle, this completely-in-canal technology is molded to the contours of your ear for a superior fit that offers a natural look and hearing experience.

With a discreet, glasses-friendly fit and external controls, our in-the-canal technology is the perfect piece to complement your lifestyle.

Our in-the-ear hearing aids are custom molded for you and are powerful and comfortable, allowing for all-day use.

Reliable and convenient, the receiver-in-canal device has a lightweight feel and a flexible fit, and it is among our most popular systems.

Our behind-the-ear technology puts you in control with customizable fit options, wireless connectivity, and easy volume control.

Hearing Aid Lifestyles

A variety of video and audio entertainment. Diverse restaurant dining. Sporting events. Outdoor activities Demanding careers

Family gatherings. Driving. Weekly church services. Engaging conversation. Television watching Quiet restaurant dining Personal business meetings

Friends and family visiting occasionally. Occasional music listening. Occasional television watching. Quiet shopping trips. Worship gatherings.

Activities in and around the home. Hardly any television watching. Small religious services.


Even if you take care of your hearing aids and keep up with regular maintenance, time takes its toll on all technology, and it’s possible that yours will eventually wear out through the course of normal use.

While replacing your damaged hearing aids may be the best answer in some cases — it gives you the opportunity to upgrade your technology — there are some common hearing aid repairs that you can try if you’re having problems with one or both of your devices.


Replace your battery. Remove and reinsert your hearing aid. Clean your hearing aid using a cleaning tool. Replace the wax filter. Open and close the battery compartment. Make sure the battery compartment is free of obstructions. Check your input settings. Cleaning a hearing aid microphone. Changing a custom mold wax filter. Changing a RIC wax filter.

If you bought your hearing system from North Bay ENT & Audiology and it is still under warranty, your repair costs will likely be minimal — if there’s a charge at all. Hearing aids that are no longer under warranty or that were purchased elsewhere may cost more to fix. Cracked shells on custom-molded devices can be expensive, but in some cases these cracks can be repaired.

If you’re having any trouble with your hearing aids, please contact us. We’re more than happy to help you get your devices back in working order, or to help you determine what options are available to fix your broken hearing aid.

Featured Doctors



Dr. Amber B. Palermo is a clinical audiologist licensed in the state of Maryland and certified by the American Speech-Language-Hearing Association. She earned her doctoral degree from Towson University in May 2020. Her research was dedicated to the assessment of auditory processing abilities in neurotypical older adults. She gained valuable clinical experience at the Krieger Institute, Nemours Children's Hospital and the Cochlear Implant Center at GBMC. Dr. Palermo is passionate about improving quality of life for her patients and aims to provide customized hearing care solutions. Her areas of expertise include fitting of hearing aids and implantable devices, tinnitus management, and diagnostic evaluation for hearing and balance disorders for patients of all ages.



Dr. Christine Cloonan has had the pleasure of caring for her patients at The Centers For Advanced ENT Care, LLC North Bay ENT and Audiology Division since 2007. Prior to relocating to Maryland, she practiced audiology for a large ENT practice in Buffalo, NY. While there, she also served as a consultant to the VA medical system, served as a clinical supervisor for audiology graduate students, and was an adjunct clinical professor at University of Buffalo.



Emily K. Waugh, Au.D., is a clinical audiologist at the Franklin Square office of North Bay ENT & Audiology. She is a graduate of the Doctor of Audiology program at Towson University. Her career goal is to provide innovative solutions for individuals with hearing loss using the latest amplification technology. Dr. Waugh specializes in working with geriatric patients and patients with special needs and enjoys educating the public about hearing health.



Dr. Susan Domzalski was raised in Pennsylvania and graduated with a bachelor’s degree in communication disorders from the Pennsylvania State University, State College, PA, in 1991. She earned her Master of Science degree in audiology from Towson University, Towson, MD, in 1993. In 1993 she completed her internship in an ENT office in Christina, DE. Later, in 2006, she received her doctorate degree in audiology from A.T. Still University in Mesa, AZ. Dr. Domzalski started her career working for an ENT practice at Greater Baltimore Medical Center in Towson, MD, where she worked for eight years. She has been with The Centers For Advanced ENT Care, LLC North Bay ENT and Audiology Division since June 2000. In June of 2000, Dr. Domzalski developed the newborn hearing screening program for Upper Chesapeake Medical Center and ran the program for many years. She specializes in diagnostic and balance testing for newborns to geriatric to include audiograms, OAE, ABR, and VNGs. She is an expert in selecting and fitting hearing aids to a variety of different age groups. Dr. Domzalski has participated in humanitarian efforts to fit hearing aids to underprivileged children in Argentina.

Other Services

New Patients Information

If you are a new patient to the practice or have not been seen in over three years, we kindly ask that you arrive 30 minutes prior to your appointment. The early arrival time allows you to locate the office, allow for parking, and the time needed to fill out any new paperwork. Please bring your insurance cards, photo ID, a list of medications you are currently taking and your co-pay and insurance referral if required.

Existing Patients

Please bring your insurance cards, photo ID, a list of medications you are currently taking and your co-pay and insurance referral if required.


Have a question? Reach out any time!